My husband and I purchased a condo along the ridgeline on Wintergreen's mountain in early 2024. We assumed the prior owner's property manager for about 14 months. Our experience was horrible. Over Memorial Day weekend 2025, I contacted Robert Jackson at Grace Management to take on managing our condo. We found that many property managers would not take on short-term rentals. Robert not only agreed to take us on as clients, but he also provided incredible professional service. (Not to mention, he answered my first call on Sunday during Memorial Day weekend). A few notes about why we are so pleased: 1) Very professional and responsive, via email, text, and phone. 2) Excellent service and clearly showed superior service to our prior provider. 3) He could also do small maintenance projects that would have required a third party under our prior provider, streamlining our service. 4) Robert was willing to take on small additional tasks, with clear fees provided up front, such as polishing the wood along our fireplace wall that extends to the height of the cathedral ceiling. 5) He is easier to do business with, e.g., took Venmo, compared to some providers that still required paper checks or other more cumbersome payment methods. 6) Finally, Robert is simply a pleasant person to work with. We can highly recommend him to anyone at Wintergreen looking for property management services, whether or not they engage in short-term rentals. Submitted by Rebecca Rockey. November 2025
I'd like to recommend Robert Jackson of Grace Rental Management (434-964-6726). He is the property manager for our Wintergreen house on the mountain, where we have started doing short-term rentals via Airbnb. Robert is a local; he lives in Nellysford. He has been great to work with, knowledgeable, and handy, helping with many projects to prepare the house for renting, as my aging parents can not get up to the mountain as frequently as before. Submitted by Eric Magrum. October 2025
